1. INTRODUCTION
Your Privacy Matters
Dudwa Concepts (Website: https://dudwa.com) values your trust and privacy. As a Bihar-based branding and advertising company, we are committed to protecting your information while delivering high-quality marketing solutions. Please read this Privacy Policy carefully and provide consent to use our services.
2. DATA COLLECTED
Data Storage Location
We store and process data on secure servers to ensure compliance with relevant data protection laws.
Registration Data
If you register on our Website, we store:
- Your username
- Email address
- Any additional personal details in your user profile
You can edit or delete your personal information at any time, except for your username. Website administrators can also access and manage this data as required.
Purchase Data
For product support, we may store purchase-related details such as:
- Purchase codes (for validation)
- Support expiration dates
- Your user information
This data helps us provide downloads, product support, and other customer services.
Support Data
If you have an active support account, you can submit support tickets. These requests are processed through our support system, and only the data you explicitly provide is stored.
Comments
When you leave comments on the Website, we collect:
- The data shown in the comment form
- Your IP address
- Your browser user agent (for spam detection purposes)
Contact Form
Information submitted through our contact form is sent to our company email info@dudwa.com.
These submissions are only stored for customer service purposes and are never used for marketing or shared with third parties.
Google Analytics
We use Google Analytics for anonymous reporting of website usage. No personalized data is stored.
To opt out of Google Analytics tracking, visit: Google Analytics Opt-out.
3. EMBEDDED CONTENTD
Third-party media usage
Pages on our website may include embedded content such as videos, social media feeds, or interactive elements from third-party websites. Embedded content from other websites behaves just as if you visited the original website.
These external websites may:
- Collect your data
- Use cookies
- Embed third-party tracking
- Monitor your interactions with embedded content (especially if you are logged into their platform)
Below is a list of third-party services we may use:
We may embed the Facebook page plugin to display our Facebook timeline on the website. Facebook has its own privacy policies and cookie settings that we do not control. No Facebook cookies are installed, and your IP address is not shared unless you explicitly consent.
Twitter (X)
We may use the Twitter API to display our Twitter (X) timeline. Twitter has its own cookie and privacy policies, which we do not control. Your IP address is not shared with Twitter servers unless you provide consent.
YouTube
We embed YouTube videos on our website to provide engaging content. YouTube has its own privacy and cookie policies. No cookies are installed, and your IP address is not shared with YouTube servers unless you give consent.
For any questions regarding embedded content or how we handle data, feel free to contact us at info@dudwa.com.
4. COOKIES
Manages website functionality and user experience through stored data.
This website uses cookies—small text files stored on your device—to enhance your browsing experience. Cookies help us:
- Retain user preferences
- Store information for features like shopping carts
- Provide anonymous tracking data for third-party tools like Google Analytics
Cookies are designed to improve your experience, but you can disable them in your browser settings if preferred. For details on managing cookies, refer to your browser’s help section.
Necessary Cookies (For All Visitors)
These cookies are essential for website functionality:
- cfduid – Used by our CDN provider Cloudflare to apply security settings per user.
🔗 Cloudflare Privacy Policy - PHPSESSID – Identifies your unique session on the website.
Necessary Cookies (For Logged-in Users Only)
If you log into our website, additional cookies may be set:
- wp-auth – Used by WordPress for authentication and password verification.
- wordpress_logged_in_{hash} – Verifies logged-in users.
- wordpress_test_cookie – Ensures cookies are functioning correctly.
- wp-settings-[UID] – Customizes the admin dashboard view for each user.
- wp-settings-time-[UID] – Stores user preferences for the WordPress admin interface.
5. WHO HAS ACCESS TO YOUR DATA
We respect your privacy and limit access to your personal information.
- Non-registered users: If you do not have an account on our website, we do not store or retain any personal information about you.
- Registered users: If you have a registered account, your personal data may be accessed by:
- System administrators – For website maintenance and security.
- Support team – When needed to assist with account-related inquiries and technical support.
We ensure that access to your data is strictly limited to essential personnel for operational purposes only.
6. How Long We Retain Your Data
We retain your data for as long as necessary to provide our services and comply with legal obligations.
- Support Tickets & Comments – Metadata is stored indefinitely unless you request its removal. This allows us to recognize and approve your comments automatically instead of holding them for moderation.
- Registered User Data – If you create an account, we store the personal information provided in your user profile.
- You can view, edit, or delete your information at any time (except for your username).
- Website administrators also have access to manage this information when required.
7. Security Measures
We prioritize the security of your personal data and take necessary precautions to protect it.
- SSL/HTTPS Encryption – Our website uses SSL/HTTPS protocol to encrypt user communications, ensuring that personal data remains secure and cannot be intercepted by unauthorized third parties.
- Data Breach Response – In the event of a security breach:
- Our system administrators will take immediate action to safeguard system integrity.
- Affected users will be notified promptly.
- If necessary, we will initiate password resets and implement additional security measures.
8. Your Data Rights
We respect your rights regarding your personal data and provide options for you to manage it.
General Rights
- If you have a registered account or have left comments on our website, you can request an exported file of the personal data we store, including any additional information you have provided.
- You can also request the erasure of your personal data from our system. However, this does not include data we are legally required to retain for administrative, legal, or security purposes.
- If you request complete data deletion, we will no longer be able to provide support or product-related services to you.
GDPR Rights
- We are committed to protecting your privacy and aligning with General Data Protection Regulation (GDPR) standards.
- If you are a resident of the European Union (EU), you have the right to:
- Access, correct, or delete your personal data.
- Restrict or object to how your data is processed.
- Request data portability.
- Withdraw consent for data collection at any time.
9. Third-Party Websites
Our website may contain links to third-party websites for informational or service-related purposes. These websites operate independently and are not monitored by us for privacy or security compliance.
- We are not responsible for the data collection, privacy policies, or security practices of any third-party websites.
- Clicking on any social media sharing links (text links or icons) will not connect you to those platforms unless you explicitly click on them.
- Our Privacy Policy does not apply to any third-party websites, advertisers, or services that you may access through our links.
We strongly recommend reviewing the privacy policies and terms of service of any third-party websites before sharing personal information or engaging with their services.
10. Release of Your Data for Legal Purposes
In certain situations, we may be required to disclose your personal information for legal reasons, including:
- Compliance with government requests, subpoenas, or court orders.
- Assisting with criminal investigations or civil legal actions.
- Protecting against fraudulent activities or ensuring legal compliance.
If we receive a subpoena or legal request, we may:
- Attempt to notify you (if permitted by law) so you can take action.
- Choose to challenge or comply with the request at our discretion.
We may also proactively disclose your data if we believe, in good faith, that it is necessary for fraud prevention, security enforcement, or compliance with legal obligations.
Any sharing of personal data for legal purposes will be conducted in compliance with applicable laws in your country of residence.
11. Contact Information
If you have any questions about this Privacy Policy or how we handle your data, feel free to reach out to us:
📧 Email: info@dudwa.com
🌐 Website: www.dudwa.com
We are happy to assist you with any concerns regarding privacy, data security, or your rights under this policy.